Vegas cold snap, 28° outside, furnace dead, kids asleep — that's an emergency. Phone gets answered any hour, tech dispatched fast, no after-hours markup BS. We get heat back on tonight.
Cold houses become dangerous houses fast. We treat no-heat calls like the emergencies they are.
Furnace won't ignite, won't blow, totally dead. Most no-heat calls are repairable same visit.
Older systems with standing pilots — usually thermocouple. Newer hot-surface igniters — usually the igniter or flame sensor.
System running but no heat. Limit switch, blower-burner timing, thermostat misset, gas valve issue.
Delayed ignition — gas builds up before lighting. Annoying and potentially unsafe. We fix it before it cracks the heat exchanger.
Stop using the furnace. Open windows. Get out if you feel sick. Call us. We come fast and test for CO leaks.
House dropping below 40° with no heat? Real risk to plumbing. We treat as emergency priority — pipes are expensive.
Not sure what you need? Real human in Henderson dispatch answers the phone day, night, weekends, holidays.
Tap to call now →No mystery, no four-hour windows, no surprise charges at the end.
702-550-0380 rings to a real human, day or night, weekends, holidays. We'll triage symptoms and walk you through what's safe to check while you wait.
Emergency no-heat goes to the front of the line. Real ETA, not a vague 4-hour window.
Diagnostic on-site, written quote, repair done same visit when humanly possible. Most emergency calls fully resolved the same night.
These are the questions our techs actually get asked on the phone every day.
